Answer to Question #275196 in Management for Joan

Question

Discuss your understanding of this statement from Goleman, 

"The competencies associated with being socially aware are empathy, organizational awareness, and service."

Answer 1

According to Goleman, for one to be socially aware he or she should possess the following abilities:

1. Organisational awareness - This is the ability to understand political matters in an organization and how these politics affect the employees working there.

2. Empathy - This is the ability to understand other people's needs, emotions and concerns and it helps one to know how to treat the people around.

3. Service - The ability to understand customers and clients needs.