Rohit Khurana accepted a new promotion as a manager with mixed feelings. He was proud of having his work recognized, but has some doubts about how he would like the new work. His former job as officer at Delhi Development Authority (DDA) involved regular contact with the general public, recoveries and processing their complaints, meetings with the press and image building. It was a high-profile job involving lot of exposure to media and publicity. With his job role he could build a good picture of DDA in the minds of the general public through advertisements, press conferences and television coverage highlighting the achievements of DDA in developing and constructing residential and commercial properties in and around Delhi. His new job in the administrative wing as manager was essentially a desk job, working with files relating to the applicants registered for various housing projects coming up in North Delhi area.
If you were Rohit’s boss, what could you do to rectify this situation?
Analyze Khurana's previous positions and identify his strengths so that he can capitalize on his strengths for the productivity of the company. Meanwhile, The Boss should start developing a culture of establishing employees who are all round in that they are flexible to fit in any role and deliver so that in future there are no cases of employees feeling as if the only place they can work within a firm is definite, and otherwise jobless.
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