1. Customer-The Ethiopian airline will be of choice to its customers.
2. Product/Service- safe and reliable passenger and cargo air transport, Aviation Training, Flight Catering, MRO, and Ground Services.
3. Market- better quality and price based on value to compete in the market.
4. Technology-global air connectivity.
5. Concern for Survival, Growth, and Profitability- contributing to socio-economic developments and incorporating social responsibilities.
6. Philosophy-value proposition
7. Self-Concept-To become the leading aviation group in Africa
8. Concern for Public image- safety and reliability.
9. Concern for Employees-employer of choice to its employees.
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