Supply chain management, conflict resolution, and supply chain-based conflict resolution have all become hot issues. The rising relevance of the buyer-supplier relationship necessitates a study of supply chain conflict and conflict management. To successfully execute supply chain management techniques, supply chain managers must handle conflicts that arise between firms, their suppliers, distributors, retailers, and consumers, among others.
Managers who fail to properly manage disputes in the supply chain risk failing to manage their businesses and losing money and their suppliers or consumers.
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