QUESTION ONE
Discuss the conflicts in supply chain which interface with other internal and external departments as evidenced at Finestone. (20 Marks)
QUESTION TWO Using the triangle talk, advise Henry on the steps he needs to take while planning for negotiation with his boss. (10 Marks
Question One
Conflict resolution, supply chain management, and supply chain-based conflict resolution have all become popular topics. The importance of the buyer-supplier relationship is growing, necessitating research into supply chain conflict and conflict resolution. Supply chain managers must deal with conflicts that emerge between companies, their suppliers, distributors, retailers, and consumers, among others, in order to properly implement supply chain management approaches. Managers that fail to appropriately handle supply chain issues risk failing to manage their firms and losing money, as well as their suppliers and customers.
Question Two
The first step is to determine and formalize the negotiator's precise aims as well as the specific objectives for the approaching negotiation with his boss. The next stage is to figure out what his supervisor is most likely to require from the discussion. To match their preliminary understanding of his boss's needs, the negotiator should ask open-ended inquiries. The negotiator modifies his goals or ambitions to match the demands and objectives of the boss. To assist in negotiations with his supervisor, the negotiator should establish an outstanding approach. Third step: Analysis and consideration of his own and his boss's needs. This will make it easier for both sides to submit offers and counterproposals that fit their demands.
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