Answer to Question #225995 in Management for Emy

Question

Considering information system development as problem solving solution, the first step to 

information system development is problem definition. What are the key issues to be 

addressed in problem definition?

Answer 1

Problem definition try to identify the root of the problem by examining different assumption and evidences in the underlying problem. The key issues to addresses in problem definition are as follows:

What is the key issue of the problem we are trying to solve and why is important? To answer this question a small group can be formed and everyone given a role to come up with concepts of what they think about the problem.

What is the cause of the problem? Here discussion can be held on who is being affected as well as how it is affecting.

What factors can influence solving of the problem? Factors can be taken into consideration are cultural, social, economic, political and technological.

Can you reframe this problem? The decision maker can reflect on the problem in a different perspective.