Answer to Question #224980 in Management for zile

Question

The Impact of Political Protests on Business Continuity case study

QUESTION 2

Critically discuss various models that are being used by various businesses in the retail industry to service their customers and examine how these have been affected by Political Protests. (20 Marks)

Answer 1

A retailer's business model dictates the products and/or services he offers, as well as the pricing policies he uses. The communication that follows in order to reach out to customers, as well as the size of the retailer's retail store. In retail, this is referred to as the retailer's operating format. Store-based retailing refers to a tangible-based retailing channel in which customers can buy things that they can touch and feel in person at a specific store for a limited time. Customers buy things after seeing them in action in stores, which enables them to make purchases based on their specific preferences. Even as storefronts were boarded up and operations were suspended, big retailers typically chose to express sympathy with demonstrators rather than criticize the damage to their businesses.

Non-store retailing is a type of retailing in which a company sells its products online rather than in a physical store. The company sells its products on the internet and delivers them to customers' homes. Maintaining an apolitical attitude from the public's perspective was a safe stance for shops in previous generations. Even if some executives have decided to covertly make personal donations or otherwise implicitly endorse their favorite party, the fear of alienating consumers has kept many organizations in the retail business from openly disclosing their political affiliations.