Answer to Question #208572 in Management for Hammad Latif

Question

Find a company that has dramatically turned around its fortunes and improved its performance. Determine whether a transformational manager was behind the turnaround and, if one was, what this manager did. Answer in detail.

Answer 1

IBM is the selected company. It is a consulting firm in the United States and it was among the least rated organizations before J. Whitehurst. The company had high turnover rates, compromising its future sustainability. J. Whitehurst became the transformational leader that changed the organization’s future prospects. He changed their culture to consider cultural diversity and the way software is delivered and consumed.