Answer to Question #205484 in Management for Prabhdeep

Question

Subject: knowledge Management

What are the interventions required to collect and utilize Tacit Knowledge in an Organization? (please answer in 150 words in points )

Answer 1

To collect and utilize tacit knowledge in an organization one needs;

1.     Establish collaborations and social networks that allow people to observe and learn from others within the organization.

2.     Encourage social interactions so that employees can interact and share their skills and knowledge.

3.     Encourage employees to exhibit their work to colleagues.

4.     Tell stories about the organizational processes and culture.

5.     Establish a culture of knowledge sharing in the organization.

6.     Establish joint problem-solving groups and encourage responsibility-taking among employees.

7.     Observe, practice, and partner with colleagues in doing different roles within the organization.

8.     Have frequent meetings in the office where people share about what they are doing and how they do it.

9.     Establish mentorship programs for junior employees to learn from the senior employees.

10. Conduct periodic training among employees so that the experienced workers can share their experience and knowledge with the junior employees.