In the 21st century, information system is very important not only for helping business activities but also for improving overall human life. Please discuss at least four roles of information system in business
The following are the key roles of information systems in business:
Decision making: One of the most important managerial duties is making decisions. The decision-making process is heavily reliant on data. In order to make an effective choice, a manager may require multiple reports, business documents, analysis, and direct communication. Information systems, spoken communication, and maybe other means of communication are used to keep managers informed.
Strategic information system: It integrates information technology (IT) with a company's product, service, and business process to assist the company obtain a competitive advantage.
Executive support system: The Executive Support System (ESS) is a reporting platform that allows users to quickly access consolidated data from all levels of the company and departments such as accounting, human resources, and operations. This system displays essential information from a variety of internal and external sources in an easy-to-understand style for managers and executives.
Knowledge management system: The Knowledge Management System (KMS) is a knowledge-based information system that aids in the production of new things. Employee and manager knowledge is organized and disseminated throughout the enterprise.
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