Answer to Question #199294 in Management for Zukile

Question

19. As the HRD manager you need to adhere to the highest standards for your training programmes. During a meeting with your HRD team you explained the importance of evaluation criteria, illustrated how to ensure that criteria are met, and how to measure whether the outcomes are in fact achieved. The process of ensuring that such criteria and standards are met, is known as…

1. Quality management

2. Quality models

3. Quality councils

4. Quality measures

Answer 1

The process of ensuring all project criteria and standards are meet is called quality management.