Answer to Question #125823 in Management for Muhammad Hafizam

Question

2. Continuous Quality Improvement (CQI) or also known as process improvement is a business management system that companies of all sizes can employ. CQI focuses on identifying sub-optimal processes in a business and changing them to reduce errors and improve quality. Explain how CQI activities can benefits the company business performance.

Answer 1

CQI reduces the number errors your business makes, such as defective products and mistakes made when providing services, which can be costly.