Answer to Question #307362 in English for Tbose

Question

INVESTIGATION REPORT

You are the CEO of CCV Coin Reaction Group and your company is located in Ezulweni. The workforce consists of both permanent and temporary employees. After reading the newspaper report on how the public in your area is easily scammed when using the ATMs, you requested Ms Lee Rambo, the Human Resource Officer to investigate how the workforce has been affected by this problem in the past and how did they manage the situation. Hand in a report with findings and recommendations. The instruction was given on 7 April 2022 for the report to be submitted by 30 May 2022.

INSTRUCTIONS

Write a short formal report on your investigation into the issues indicated above. You are expected to submit the report to the CEO in one month. Use the following headings and sub-headings to compile your investigative report. Your report should be about 2-3 pages in length.

TITLE

1. Terms of Reference

2. Procedures (4-5 procedures)

3. Findings

4. Conclusions

5. Recommendations

Answer 1

An investigative report has many purposes. It's a document that sparks some sort of action based on the official findings it presents. This could be a termination of employment, corrective action, implementation of training, counselling, or some other action taken based on the findings.

The following steps should be taken as soon as the employer receives a verbal or written complaint about the scamming;

Step 1: Ensure Confidentiality

Step 2: Provide Interim Protection

Step 3: Select the investigator

Step 4: Create a Plan for the Investigation

Step 5: Develop Interview Questions

Step 6: Conduct Interviews.