When listening to a speech, during the ______ stage, we seek to understand the message from the speaker’s perspective.
a. understanding
b. hearing
c. interpreting
d. remembering
If you let your preference for your own culture and it's way of doing things, you are letting ______ impact your view.
a. cultural biases
b. cultural listening
c. ethnocentrism
d. stereotypes
If you are listening to a friend tell you how upset they are that they did not get a recent promotion at work, you are demonstrating ______ listening.
a. empathetic
b. appreciative
c. comprehensive
d. critical
a. understanding
a. cultural biases
a. empathetic
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