How does corruption impact on service delivery?
Corruption in service delivery has been shown to have negative effects on poverty rates, human development indicators, mortality rates, child mortality rates, school drop-out rates, trust in governments, and civil unrest. Corruption in service delivery increases the cost of doing business, discourages foreign and local investments, distorts public expenditures, reduces economic efficiency and slows down administrative processes hence, undermining development.
Increased corruption in service delivery can also lead to breakdowns in the service delivery chain, rendering the state apparatus incapable of meeting its requirements to safeguard its citizens, with tragic consequences such as famine and lack of basic medical supplies. Another effect of corruption in service delivery especially food industry is that it contributes to dishonesty where by the clients receive the food, but then indicate to the delivery service that it was never received, in hopes of an additional delivery, or compensation. This would, however make the driver to lose his or her job or at the very least, have severe consequences for all dishonesty cases have an effect.
Corruption also affects the quality of services offered to the citizens, corruption diverts government revenues, corruption affects the economic growth of the country, it leads to loss of confidence in public officials, and it also raises exemption and weakens the public. It can therefore be concluded that making shamefaced officers to refund, upgrading in accountability and transparency. Strong and independent law lords revision of laws and acts on procurement and beginning of e-procurement systems might be the measures to be taken to eradicate public procurement corruption in order to provide optimum service delivery which would ultimately hasten the pace to uplift the country to a middle income country.
Comments
Leave a comment