a) Information systems encompass people, organizations and technology. Explain in your view what the components of technology are. AN(8 marks) b) An organization is struggling to maintain its customers. How can information systems be used overcome this problem
Knowledge as a component of technology includes: Engineering. Process. Science. Skill.
Tools as a component of technology includes: Utensil. Equipment. Invention. Machinery.
Structures (buildings, roads, bridges, canals, dams, etc.) as a component of technology consist of Man-made systems (see system)
Infrastructure as a component of technology includes: Public utility.
Information systems make it possible for the organization to manage all their information, make better decisions, and improve their business processes.
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