Question 1
List the main steps you would follow during the problem-solving process.
Question 2
Explain why it is important to also incorporate the company’s specific computer policies and procedures within the steps listed above.
Question 3
List the guidelines you should follow when you need to dissemble a computer, mobile device, or peripheral device for troubleshooting and repair.
Question 4
Explain why it is important to have formal IT policies recorded within an organisation. (US14939 EEK1, EEK2, EEK3, EEK4)
Question 5
Explain the testing steps you would follow when using A power supply tester.
Question 6
Explain the steps you would follow to connect and test speakers.
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