Answer to Question #216043 in English for sarah

Question

Kutlwano and Paballo are in the process of buying a new house. The estate agent, Mrs Ingrid Meyer invites them to see a house which has recently become available on the market. Kutlwano views the agent with suspicion because of a bad experience with the previous agent. He is prejudiced towards her and observes her appearance critically, suspects she may be biased, and subsequently pays attention to what is said, how it is said, and looks out for non-verbal cues. Q 7 What type of listening is characteristic of Kutlwano’ s actions as described in this scenario? 

(a) Interactive listening  (b) Critical listening (c) Emphatic listening (d) Comprehensive or discriminative listening 

(1) (a) and (b) (2) (b) (3) (a) and (d) (4) (d)  

Answer 1

(b) critical listening