Answer to Question #210102 in English for Tee

Question

A leaked letter of a Minister to a Director General has the following statement:

“ … …The problem with you Director General is that the information that you have given me to use in the Portfolio Committee was of poor quality. I am also concern about your failure to distinguish between Information Management and Knowledge Management. As a result of this failure, our department has information management but does not have knowledge management… …” 

The minister after this leak has asked you to advise him on what to look for to ascertain the quality of information and has requested you to distinguish for him the difference between Information Management and Knowledge Management” 

Answer 1

Information management concerns managing organization's information resources to improve the performance of the organization, whereas knowledge management concerns the processes of creating acquiring, capturing, sharing and using knowledge to enable learning in organizations.