Answer to Question #191683 in English for Anousha arshad

Question

Negative Message Assignment

As a Business Manager of a very well- reputed publishing house ,you signed an agreement with M/S Degree College to supply them all publishing materials within 1.5 months 'time. Now you find that it is almost impossible to supply their order within due date as 30 days have already passed ,but one-third of the printing work is still to be done.

Draft a letter to the Director Administration of the college ,informing about the current situation and offer an acceptable solution to the problem. Assume necessary details. You should write about 150-200 words. Your answer will be judged based on the following criteria:

Marks distribution:

a. Content/Ideas/Relevance: 03

b. Structure of the letter (Format, Introduction, Body & Conclusion): 02

c. Application of Bad News strategy: 03

d. Language (Formal, Accuracy of grammar and sentence structure): 03

Answer 1

I hereby regretfully bring to your attention our projected untimely delivery of the publishing materials that were ordered from our company. As per our agreement, all the materials were to be delivered in one and a half months. Nevertheless, due to unforeseen circumstances, our progress towards meeting this deadline has been slower than earlier anticipated. It is in this regard that we apologize for underestimating the time required to deliver and kindly request for additional 10 days to finalize the work. As a company, we have hired extra temporary personnel to increase our working capacity towards delivering on your order and we hope that you can consider our request. Meanwhile, we have already finished two-thirds of the order and our analysis points at us finishing the remaining batch within the next 10 days, and thus our request. Once again, receive our sincere apologies for this delay and any inconveniences that might have been caused, and feel free to communicate to us if you have any concerns. We value you as our client and we look forward to working with you even more in the future.