Answer to Question #187374 in English for Hassan Ali

Question

As a Business Manager of a very well- reputed publishing house ,you signed an agreement with M/S Degree College to supply them all publishing materials within 1.5 months 'time. Now you find that it is almost impossible to supply their order within due date as 30 days have already passed ,but one-third of the printing work is still to be done.

Draft a letter to the Director Administration of the college ,informing about the current situation and offer an acceptable solution to the problem. Assume necessary details. You should write about 150-200 words. Your answer will be judged based on the following criteria:

 

a.      Content/Ideas/Relevance: 

b.     Structure of the letter (Format, Introduction, Body & Conclusion): 

c.      Application of Bad News strategy:

d.     Language (Formal, Accuracy of grammar and sentence structure):

 

Answer 1

Daniel Josephs,

Director Administration,

M/S Degree College.

 

01/05/2021

 

Dear Sir,

I am writing this to give my apologies because we may not meet the agreement to supply the publishing materials within 1.5 months. We always make sure we deliver to our client within the agreed time but for this one we are still have some incomplete work which still has to be done and already a month has already passed. We still have one-third of work which has to be done within the remaining half month. If you agree we can extend the period by another half a month to allow us to complete the remaining printing work which I promise will be enough time for us. We have been having internal problems which has caused delay but have been worked on by now. I know this will inconvenience you since it will interfere with your programs but we apologies for it and promise to always serve you at our best.

I look forward to your acceptance response.

Best wishes.

 

Yours,

John Mark,

Business Manager-Excel Printing Services