Question

An organization can increase productivity through increased involvement and participation in formal communication. In what other ways can formal communication be beneficial to an organization?

Answer 1

Formal communication ensures the management remains in control. With formal communication management can always stay on top of things. Basically, it doesn’t allow word to spread from mouth-to-mouth and have the message distorted in an uncontrollable manner. Instead, using a formal channel guarantees that the message gets out exactly in its intended form.