An organization can increase productivity through increased involvement and participation in formal communication. In what other ways can formal communication be beneficial to an organization?
Formal communication ensures the management remains in control. With formal communication management can always stay on top of things. Basically, it doesn’t allow word to spread from mouth-to-mouth and have the message distorted in an uncontrollable manner. Instead, using a formal channel guarantees that the message gets out exactly in its intended form.
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