Psychology Answers

When considering possible treatment options for the animal the Vet shouldn't consider;

A–The “worth” of the animal to the client

B–The bond between the client and the animal

C–The financial situation of the client

D–Other medications being by the animal

R–What will bring the Practice most profit

Closed questions are used by Vets to get descriptive answers from clients;

A-False

B-True

When looking to employ a new Vet the most important attribute that is looked for is;

A-High exam marks

B-Love of animals

C-Strong interpersonal skills

D-Able to interpret lab results

E-Wide clinical experience

When meeting a client who wishes to make a complaint the first step should be to;

A-Find somewhere private where you won’t be disturbed

B-Tell the client to shut up

C-Justify why you took the actions you did

D-Make the client feel uncomfortable

E-Let the client shout at you

When clients choose a Vet Practice the most important factor is usually;

A-Clinical skills of the Vet

B–Price charged

C-Advert in the newspaper

D-Where the practice is located

E-People in the practice

Open questions are used by Vets to allow clients to discuss all of their concerns ;

A-True

B-False

A successful resolution to a client complaint is

A-When the client wins

B-When the client chooses to leave the practice

C-When the Practice doesn’t lose any money

D-When the Vet resign

E-When the client leaves feeling valued

The . . . consists of the structures that influence fear, aggression, the sleep-wake cycle, and memory.

A.

autonomic nervous system

B.

limbic system

C.

parasympathetic nervous system

D.

cranial nerve

Which statement is inappropriate regarding assessment in an Ubuntu context?

a) Knowledge, skills, values, and attitudes were acquired over a long period. The notion of an external assessment agency did not exist. Educational content was natural, relevant, concrete, and uncomplicated.

b) Assessment focuses on the relevance of knowledge and learning to solve or alleviate real-life problems and challenges, similar to knowledge generation for its own sake, as practised in Western educational contexts.

c) The knowledge that children were exposed to and assessed on was drawn from their immediate social and natural environments. They learned skills related to community life by means of practical activities and by emulating the examples of others. Values and attitudes were related to the customs, rituals and taboos that shaped people’s lives and conduct. None of the above

In the analogy, namely that assessment is the vehicle that drives teaching and learning towards the destination, contested issues or problem areas that should be considered when dealing with assessment are referred to as “Steep hills refes to

a) standardised assessment, high-stakes assessments, and recognition of excellence.

b) high-stakes assessments, recognition of excellence, and recognition of prior learning. c) recognition of prior learning, standardised assessment, and low-stakes assessments. d) CAPS assessment, high-stakes assessments, and recognition of excellence