A strategy used by mediators who verbally or nonverbally acknowledge the emotion a disputant is expressing is called _______________ (Jameson, Bodtker, and Linker, 2010)
• a. granting legitimacy
• b. paraphrase emotion
• c. encourage emotion identification
• d. confront avoidance of emotion
Numbers and figures are an essential part of our world, necessary for almost everything we do every day. As important…
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