Question

Define and explain 6 differences between verbal and non-verbal communication:

Answer 1

Verbal

• It is a type of communication where the sender uses words to convey a message to the receiver
• Formal and Informal
• Very impactful as it can be documented
• Clear and Concise
• Quite rare
• Used in form of Emails, letters, notes, reports etc

Non-verbal

• It is a type of communication where the sender and receiver uses a sign to share information
• Informal
• Very comprehensive as it shows the actual emotions
• Complex and sometimes confusing.
• Through Body posture, gestures, eye contacts, face expressions
• Happen most of the time