It is claimed that the mean annual salary of call center customer service representatives
is P188,584.00. A researcher randomly selected 50 call center customer service representatives. He computed the mean of their annual salaries and obtained a mean of P188,600.00.
The following null and alternative hypotheses need to be tested:
"H_0:\\mu\\le188584"
"H_a:\\mu>188584"
This corresponds to a right-tailed test, for which a z-test for one mean, with known population standard deviation will be used.
Based on the information provided, the significance level is "\\alpha = 0.05,"
and the critical value for a right-tailed test is "z_c = 1.6449."
The rejection region for this right-tailed test is "R = \\{z: z > 1.6449\\}."
The z-statistic is computed as follows:
Since it is observed that "z = 2.86423 >1.6449= z_c ," it is then concluded that the null hypothesis is rejected.
Using the P-value approach:
The p-value is "p=P(Z>2.86423)=0.002090," and since "p = 0.002090<0.05=\\alpha," it is concluded that the null hypothesis is rejected.
Therefore, there is enough evidence to claim that the population mean "\\mu"
is greater than "188584," at the "\\alpha = 0.05" significance level.
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