Answer to Question #207209 in Statistics and Probability for Lufuno

Question

. You are working in an organisation were you are concerned about customer complaints. You make an observation and think that customers are also leaving your organisation for your competitors. You want to determine if there is a correlation (a relationship between your 𝑥𝑥 and 𝑦𝑦 variables) between customer complaints and customers leaving the organisation. You obtain the following quantitative data for complaints received and customers leaving. Let your independent variable be complaints received and your dependent variable be customers lost and construct a linear regression. Graph your linear regression on a Cartesian Plane (using for example, Excel or graph paper) and give a brief interpretation for your result.

 

 

Page 81 of 81 Complaints

23

34

56

7

41

9

48

3

5

17

Customers Lost

11

13

30

5

18

6

24

6

4

21

Answer 1

The slope of the graph is 0416088. This shows that for every complaint reported 0.416088 customers are lost.

The intercept is 3.689067. if no complaint the number of customers gained is 3.689067