Using PivotTables in Excel we construct a frequency distribution table (pic.1 --- 2, Number of Calls --- Count --- % of Grand Total. After we calculate cumulative frequency (pic.1 --- 2, Count --- Cumulative Count --- % of Grand Total).
Using DataAnalysis in Excel we draw an ogive (pic 3). We see for example that 46.67% of the data has less than or equal to 37.2 number of calls.
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