State and discuss five building blocks that are crucial in the process of building relational skill.
Interpersonal skills
Being able to understand another person's perspective, showing respect when you feel it's unwarranted or showing compassion for your team can all be attributed to developing interpersonal skills.
Non-verbal communication skills
Learning how to read body language can help you pick up on other people's emotions.
Verbal communication skills
For instance, if you join a meeting with your colleagues, you can practice your verbal communication by finding opportunities to contribute ideas and ask questions. This can show that you are interested and open to hearing your team's ideas as well as motivated to contribute your thoughts, too.
Listening skills
Active listening is an essential part of communication, however, developing active listening skills can sometimes be more effective than learning how to speak in a meeting. Active listening encompasses making eye contact, being aware of non-verbal cues and asking questions that show you are invested in the conversation. This not only shows that you respect your team's ideas, it can also show that you care about all perspectives.
Empathy
Having empathy for your friends and co-workers means you seek to understand their feelings and emotions. When you actively practice empathy in the workplace, you can show your teammates and managers your dedication to maintaining your work relationships.
Comments
Leave a comment