A television repairman finds that the time spent on his jobs has an exponential distribution with a mean of 30 minutes . If he repairs sets in order in which they come in , and if arrival of sets follows a Poisson distribution approximately with an average rate of 10 per 8 hours day , what is the repairman's expected ideal time each day, how many jobs are ahead of the average set just brought in?
"\\lambda=\\dfrac{10}{8}=1.25" sets per hour, and "\\mu=\\dfrac{1}{30}(60)=2" sets per hour
(a) Expected idle time of repairman each day = Number of hours for which the repairman
remains busy in an 8-hour day (traffic intensity) is given by
"8(\\dfrac{\\lambda}{\\mu})=8(\\dfrac{1.25}{2})=5 hours"
Hence, the idle time for a repairman in an 8-hour day will be: (8 – 5) = 3 hours.
(b)Expected (or average) number of TV sets in the system
"E(L_s)=\\dfrac{\\lambda}{\\mu-\\lambda}=\\dfrac{1.25}{2-1.25}=\\dfrac{1.25}{0.75}=1.66 \\approx 2( Approx)".
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