Question 1
The following information shows the simulation
conducted by the bank management on the waiting line
of the customers in front of 2 counters:
Processing time of Counter 1 (W1)- 1 second
Processing time of Counter 2 (W2) -2 seconds
Customers are arriving at the rate ofl second.
Walking to the counter takes 1 second.
Customers are waiting at point A. Point A is the end of
the queue. The queue can develop to accommodate many
customers. Many customers a, b, c, d...... are waiting at
point A.
Customer walks to counter 1 first whenever possible.
Point W1 and W2 are the front part of the counter 1 and
counter 2 respectively where the officer serves the
customers.
W2
W1
A
t= 0
t=1
t= 10
Simulate the movement of customers of a, b, c, d.....and
etc from point A to point W1 or point W2 from t = 0 to t
= 10 seconds. Fill in the position of various points in the
diagram. How many customers have been served by the
counters
answer.
seconds?
after
Explain
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