Marketing Answers

ISO 9001 specifies the requirements of quality management system. As Management Representative of your organization you have to implement ISO 9001. Explain the steps you will take to successfully get the ISO certification for your organization.

Analyzing and understanding the significance of quality cost in production enables an organization in developing quality conformance in a competitive business environment. Explain how you will implement cost of quality in your organization. In your opinion should the organization spend more on cost of good quality or cost of poor quality? Explain with reasons/examples.

Why do organisations implement an Enterprise Resource Planning system? Why is OLTP a critical part of an ERP? What component of ERP helps the Managerial level? Do these components resolve the problems faced by organisations prior to introduction of ERP? Give an example to show the before and after scenario.

New Products Company receives more than 12,000 customer orders a month, drawing on a combined inventory of over 1,000 products stocked at the company’s warehouse. About 60 PCs are installed at New Products Company’s headquarters which are connected in a local area network to several servers. Orders are received by phone or mail and entered into the system by customer representatives or they are entered directly by customers who use the electronic commerce website developed by New Products Company. Well-designed user interfaces help users follow data entry procedures. The servers store these orders in a database. They use simple database management inquiry commands to get responses and reports concerning sales orders, customers, and inventory

Indicate how information flows through the various departments in the organization to fulfil an order and identify delay points

and How can an ERP help them in managing its order fulfilment process efficiently by reducing manual intervention? Indicate at least two points.

Educational Institutions are looking for ERP solutions to improve operational efficiency and student life cycle. They need to manage numerous programmes, courses, student and employee performance and records and provide services to students. Indicate how ERP solutions can help them by focusing on the student life cycle and identifying the supporting functional areas. You can take any case study to support your answer.

a. Oftenly we hear debate that Purchase Requisition is whose responsibility? What do you think? Explain Purchase requisition and its types. Why PR is one of the critical steps of P2P cycle?

3.b. What are various types of Pricing Contracts; why they are used? Explain types, sub types and difference between them in terms of responsibility of buyer or seller.

You are part of Pharma Company who has grown immensely during Covid times. Your company is planning to set up two more plants for manufacturing of vaccinations. As Procurement Manager help them to evaluate between leasing or buying two factory premises. Please support your answer with reasoning & mention advantages of selected option.

Explain what is Ethics in Procurement & why it is important? You are a Procurement Head of Consumer Product organization, explain any 4 ISM Standards & link with mention industry scenario.

The Hospitality sector is a good example wherein the businesses involve both manufacturing (food preparations) as well as service operations. The sold products are evaluated by the customers and they are also rated based on the service that the seller provides. With reference to the industry discuss the following aspects of service operations

a. Discuss the elements that need to be planned in a Service Framework of a Hospitality setup. (5 Marks)

b. What are the challenges faced by the Service Managers who manage these service operations?

a. Consider a hypothetical project of conducting Annual Day in your university. Explain the triple constraints of a project in this context. Include diagram for these constraints and write examples for each constraints. 

b. India’s Road and Transport Ministry has taken-up various Expressway Road Projects in the country. One of the such project consist of following broad scope of work a. Constructing roads b. Constructing tunnels c. Constructing bridges over river d. Constructing flyovers and junctions e. Constructing convenient places (fuels stations, rest areas, etc.) f. Developing a solution for speed monitoring g. Finding suitable road material for areas in heavy flood zone

List different cost estimation methods. Explain any three methods which can be used in this project. Suggest which one will be the best method for this project.