A South African global investment company embarked on a learning development needs analysis (LDNA) to explore and identify the current gaps in the competency of employees with the focus on areas such as leadership culture and practices, technical ability, teamwork, and strategy. The L&D professional’s approach was to collect information from a variety of sources and used different data collection methods.
6. Assume that you are a learning and development professional in the case, and you need to determine whether or not a need for training actually exists and whether the intervention will contribute to the achievement of organisational goal directly or indirectly? identify and discuss the first step in the entire process of learning and development. (8)
7. Would you describe the approach as proactive or reactive? provide reasons for your answer.
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