Answer to Question #341500 in Management for Saif

Question

Intelligent Services, your employer, prides itself on hiring minorities. One candidate

fully fits the job requirements for an open position in your division. However, your boss

is concerned that some of your customers will not understand the candidate’s limited

command of the English language. You are the manager to whom this candidate will

report, if selected.

Which two programs and/or processes will you introduce in your division to be able to

successfully deploy many more such candidates in future?