Mr. Ranveer Goswami, the current CEO retired from the organization and everyone bid
him a very emotional farewell. He was a people’s leader and the team was going to
certainly miss him. The young CEO Ms. Riya Talwar who was going to take his position
had a tall task ahead of her. She was eager to implement the ideas she had in mind to
expand the organization and was one focused leader, doing everything in her capacity to
lead the organization to greater success.
a. Ms. Riya did not get the welcome or support she expected from the team. Her plans were
not implemented with the same vigour that she had imagined? Which common
organizational pitfalls in leadership are described in this scenario?
b. Correlating it to the above situation, explain how emotional intelligence would help the
new CEO get the support she expects from her employees?
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