_____ is a technique used to plot an oganisation’s strategic business units (or SBU’s) according to its relative market growth rate and relative market share.
a.
The Enterprise Development Analysis
b.
Competitive Analysis
c.
The Boston Consulting Group Growth-Share Matrix
d.
The Balanced Scorecard
McClelland suggests that all people, regardless of their personal profile, have three motivational needs that affect their performance, namely the need for achievement, the need for affiliation and the need for _____.
a.
safety
b.
power
c.
recognition
d.
status
_____ refers to the situation whereby each employee reports to only one supervisor; whereas _____ is achieved when all tasks and activities are directed towards the same goal.
a.
Span of control; chain of command
b.
Chain of command; unity of command
c.
Unity of command; unity of direction
d.
Unity of direction; chain of command
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