Answer to Question #318578 in Management for Marencia

Question

Identify and discuss the expectations that your key internal and external customers have in terms of

a. Quality

b. Service support

c. Delivery

d. Speed

Answer 1

1. Quality: They expect high-quality products and services. 
2. Service support: They expect maximum support in terms of services delivered. 
3. Delivery: They expect services and products to be delivered on time and in good condition. 
4. Speed: all customers need products and services quickly to respond to other issues.