Answer to Question #314875 in Management for Maps

Question

Zinhle Stores have 100 stores throughout South Africa and they employ 2000 employees.

Six months ago, you were hired as the new HR manager at Zinhle Stores. Thus far, you

have hired and trained several new employees in the sales department and till operators

from different race and gender groups. The job for sales employees was recently evaluated

and the pay system was revised. During your visits to the stores countrywide, employees

have complained about the lack of consistency in the way line managers assess their

performance. One of your to do on the objectives/responsibilities is to address performance

management with line managers in the different stores.

2.1 outline the pay system suitable for sales employees in the electronic appliances section of Zinhle stores to keep them

Answer 1

The responsibilities of line managers include

• Managing of employees where by they ensure that all employees report on time and are working effectively.
• Ensuring that each team hits the target by leading them towards the set goals.
• Coaching and mentoring of the team members to better the quality of their output and learn new skills.
• Approving of leaves and holidays to the employees.

Pay systems suitable for the sales employees would include

1. Time rate system whereby the employees get paid based on time i.e. on hourly or weekly basis. In this system, the production of the employees is not considered.
2. Piece rate system. In this system, workers are paid according to the quantity and quality of their production.
3. Incentive wage system. This is a combination of both time rate and piece rate system. It is also known as the progressive wage system.