Answer to Question #311990 in Management for Nokuphiwa

Question

Zinhle Stores have 100 stores throughout South Africa and they employ 2000 employees. Six months ago, you were hired as the new HR manager at Zinhle Stores. Thus far, you have hired and trained several new employees in the sales department and till operators from different race and gender groups. The job for sales employees was recently evaluated and the pay system was revised. During your visits to the stores countrywide, employees have complained about the lack of consistency in the way line managers assess their performance. One of your to do on the objectives/responsibilities is to address performance management with line managers in the different stores.

1.3 During a strategic meeting, the CEO of Zinhle Stores indicated that they would be expanding their operations into neighboring countries. He tasks you to identify employees with potential for managing these stores. Explain the training and development (T&D) technique you would use to identify employees for these manager positions. (10)

Answer 1

The most effective Training & Development to be used is the job rotation technique. Job rotation prevents monotony of work and prevents boredom by the employees. It motivates the employees by giving them challenging duties to carry out, which further helps in developing their skills. It makes an employee to n=be an all-rounded person capable of handling any job. It is these kinds of employees that are all-rounded that will be taken to the neighbouring countries since there is a likelihood of shortage of competent employees to carry out specific activities. Moreover, these employees can be used to train the non-skilled employees of the neighbouring countries to be competent. Therefore, job rotation is the best training and development technique.