Answer to Question #296177 in Management for Shweta

Question

You attitude is an important element to be observed in business communication. Justify

the statement and rewrite the following sentences using You attitude.

a. We give an added discount of 15% if you visit our shop before 31st October.

b. The company will not reimburse the medical and phone bills with this month’s salary

if the details and supporting documents are not submitted before 10th of this month.

c. We will give you an extra one-day stay in out resort if you book it for 3 days and 2

nights in the monsoon season.

d. Avail ‘Buy 1 get 3’ offer in the stock clearance sale at Humphrey’s

e. We are giving the facility to pay in easy monthly installments for the latest German

built home theatres by Bosch.

f. Our team is always there to address your issues.

g. We now have all out products available in our newly designed online stores.

h. We have a wide network of medical practitioners worldwide available for online

consultation.

Answer 1

‘You-attitude’ in Business and Administrative Communication, refers to a style of writing that puts readers' needs first. Specifically, it emphasizes what the reader wants to know, respecting the reader's intelligence, and protecting the reader's ego. The “you” attitude is designed to make the reader feel like one is looking at a situation from their perspective. It is also used to make sure that the reader understands what they're going to gain, instead of focusing on what one will gain.

Rewrite the following sentences using You attitude.

a. We give an added discount of 15% if you visit our shop before 31st October. - If you visit our shop before 31st October we give an added discount of 15%.

b. The company will not reimburse the medical and phone bills with this month’s salary if the details and supporting documents are not submitted before 10th of this month. - If the details and supporting documents are not submitted before 10th of this month, the company will not reimburse the medical and phone bills with this month’s salary.

c. We will give you an extra one-day stay in out resort if you book it for 3 days and 2 nights in the monsoon season. - If you book in the monsoon season for 3 days and 2 nights, we will give you an extra one-day stay in our resort.

d. Avail ‘Buy 1 get 3’ offer in the stock clearance sale at Humphrey’s- ‘Buy 3 get 1’ offer in the stock clearance sale available at Humphrey’s.

e. We are giving the facility to pay in easy monthly installments for the latest German built home theaters by Bosch. – Pay for the latest German built home theaters by Bosch in easy monthly installments.

f. Our team is always there to address your issues. - Your issues are always addressed by our team.

g. We now have all out products available in our newly designed online stores. – All products are available in our newly designed online stores.

h. We have a wide network of medical practitioners worldwide available for online consultation. - For online consultation, we have a wide network of medical practitioners worldwide available.