Answer to Question #270518 in Management for shayal

Question

Customers’ establishing new bank accounts at the BSP bank in Suva are expected to average 10 minutes each. Numerous observations of these samples were taken, as presented below. From the sample data given, construct the relevant control charts. Do the results suggest that the process is in control? Why or why not? Explain

 

Sample 1

Sample 2

Sample 3

Sample 4

Sample 5

Sample 6

9.5

10.3

9.9

10.3

9.6

10.2

8.4

9.9

10.5

10.4

10.9

8.9

9.8

10.2

9.9

10.8

10.8

9.7

10.3

10.5

10.8

10.6

10.1

10.5

Answer 1

The process is under control