Answer to Question #269524 in Management for Shayl

Question

Using relevant examples, discuss how total quality management could be used bring about better efficiency and productivity in the manufacturing/service industries. 

Answer 1

Toyota is one of the most well-known examples of overall quality management. Toyota implemented the Kanban System to improve the efficiency of its assembly line. The corporation made the decision to hold only enough inventory to fulfill client requests as they came in.

Total Quality Management and most Quality Management Systems aim to increase customer satisfaction by focusing on the customer and continuously achieving their expectations. It underlines the need of your company communicating to customers exactly what they will receive in order to minimize misconceptions.