Answer to Question #263923 in Management for Harmi

Question

2. Is perception management applicable in current times when we are working from home virtually and not interacting personally with our coworkers and managers? Rationalize your opinion with steps and measures that help you manage the process.

Answer 1

Perception management is the practice of ensuring the message a person wishes to send is understood by the specific individuals or groups they want to reach. It also means influencing how people interpret what others say about a person or influencing how people interpret what others say about someone. Even though currently most people work virtually from home and do not interact physically with co-workers or managers, perception management is still applicable. Success of work starts with positive perceptions. Thus, it is important to pay attention on how personal behavior affects others, avoid behaviors that provoke negative responses, and take the lead on team projects. Below are the steps and measures that help manage the perception process.

·        Objects are present in the world.

·        A person observes.

·        The person uses perception to select objects.

·        The person organizes the perception of objects.

·        The person interprets the perceptions.

·        The person responds.

In conclusion, it is important to note that the selection, organization, and interpretation of perceptions can differ among different people. Therefore, when people react differently in a situation, part of their behavior can be explained by examining their perceptual process, and how their perceptions are leading to their responses.