Rohit Khurana accepted a new promotion as a manager with mixed feelings. He was proud of having his work recognized, but has some doubts about how he would like the new work. His former job as officer at Delhi Development Authority (DDA) involved regular contact with the general public, recoveries and processing their complaints, meetings with the press and image building. It was a high-profile job involving lot of exposure to media and publicity. With his job role he could build a good picture of DDA in the minds of the general public through advertisements, press conferences and television coverage highlighting the achievements of DDA in developing and constructing residential and commercial properties in and around Delhi.
a. If you were Rohit’s boss, what could you do to rectify this situation?
"I want Long Answer"
The aim is not avoid moods of uncertainty but rather to control them. At the central is a dis-empowering self- image. The uncertainty of Rohit comes from his perception of his previous contributions to the firm verses his new role as a manager. The current management ought to embrace the subsequent approaches to make sure that workers no longer feel demotivated after a promotion namely thinking positively, implementation of professionalism, creating bridges, and comprehending team diversities.
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