Regardless of how well you design the operations process, there remains a chance of failures or breakdown occurring.
Using relevant examples, explain the different types of failures you are likely to encounter in your operation processes.
Throughout an operation, one is likely to face a number of trials and failures that are strictly associated to one's field of proficiency. These challenges include catastrophic failures, human-error failures, Compounding failures and Design failures.
A catastrophic failure is a quick and total failure from which recovery is impossible. Catastrophic failures often lead to cascading systems failure. Such failures are studied using the methods of scientific engineering, which aims to isolate the cause or causes of failure.
Human error is an unintentional decision. There are three types of human error: slips and skill-based errors, and mistakes. These types of human error can happen to even the most experienced and well-trained person.
Compounding errors are multiple errors that stem from one single human error. For example, if an employee manually separated a stack of invoices compounding errors may occur.
Design failures are designs that have completely failed. From time to time, designers fall flat on their faces and create solutions that are weird and unrealistic. Mistakes happen and poor choices are made.
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