Question a
1. Reduces complexity in an organization through simplified planning tools integrated into the software and elimination intensive human involvement.
2. ERP reduces errors of data, thus improving the quality and accuracy of operations
3. Saves time; ERP reduces the time that is staff would have spent to in resources planning process manually.
Question b
1. Human resources
HR ERP can be used to handle employee management in an organization. For example, it applies from on-boarding to off-boarding and administration activities in a manufacturing firm
2. Customer relationship management (CRM)
CRM-ERP is another helpful component that allows a manufacturing business organization to keep track of all customer-related data such as purchases, complaints, and other information to help optimize marketing solutions
3. Business intelligence (BI)
BI-ERP component is applicable in manufacturing firms; BI can be integrated into ERP software to collect, organize and analyze data in order to provide practical insights related to manufacturing practices.
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