Answer to Question #236728 in Management for Jack Patz

Question

Rohit Khurana accepted a new promotion as a manager with mixed feelings. He was proud of having his work recognized, but has some doubts about how he would like the new work. His former job as officer at Delhi Development Authority (DDA) involved regular contact with the general public, recoveries and processing their complaints, meetings with the press and image building. It was a high-profile job involving lot of exposure to media and publicity. With his job role he could build a good picture of DDA in the minds of the general public through advertisements, press conferences and television coverage highlighting the achievements of DDA in developing and constructing residential and commercial properties in and around Delhi.

a. If you were Rohit’s boss, what could you do to rectify this situation?

b. Could this situation have been avoided altogether?

Answer 1

1. Different facets inspire individual workers. Some are stirred merely by money, while others prefer prestige, occupational gratification, or acknowledgement. Regardless of a worker's motivational partiality, they will be discouraged from hearing that he has not attained a preferred promotion. At this point, the boss should encourage Rohit to reflect on his strengths and challenges, comprehend his new responsibilities and duties, and help him in setting priorities for his new position.
2. The objective is not to sidestep moods of uncertainty but to control them. At the core is a disempowering self-image. Rohit's uncertainty originates from his perception of his new role versus his previous contributions to the company. The management should implement the following strategies to ensure that employees no longer feel demotivated after a promotion; Think positively, implement professionalism, create bridges, and understand team dynamics.