Answer to Question #233951 in Management for Nancy

Question

explain the problem faced by koito industries Ltd. identify and explain how other companies were affected by koito's problem

Answer 1

Unethical management issues faced the company; the management manipulated computer systems designed to test the standards of airline seats in the manufacturing process. Testing agencies could only see modified figures in the testing process. Therefore, the company failed to follow testing and procedural standards of passenger seats for airline companies, including Boeing airlines. Due to this failure, many accidents in airline industries were linked to the quality of passenger seats originating from the lack of proper testing and procedural standards by Koito company, thus affecting customer experience and revenue stream in the airline industry.