Considering information system development as problem solving solution, the first step to information system development is problem definition. What are the key issues to be addressed in problem definition?
Defining and understanding the problem involves asking questions such as what caused the problems? Why it continues to persist and why it is yet to be solved. Key issues addressed include understanding the information requirements such as what information is needed by who and how, where and when. It also involves a requirements analysis to develop a detailed description of all features and functions required to create a new solution. These steps ensure the problem is effectively identified, especially in situations where people have different ideas about its nature and severity.
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