Answer to Question #221930 in Management for Nablis

Question

b. If a service, discuss customer interaction and process strategy on Heineken Breweries Ethiopian Limited 

c. Discuss any environmental issues involved in Heineken Breweries Ethiopian Limited process.

Answer 1

b) In this case the business is a product manufacturing process.

c) environmental issues associated with the operation phase of breweries include water consumption, wastewater, solid waste and by-products, energy use and emissions to air.